Welcome to Carelab Technology carelabtechnology@gmail.com +91-9708072786

Privacy Policy

Privacy Policy

Effective Date: 05 October 2026

At CareLab Technology, we respect the privacy of our customers, visitors, and users of our website. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request information, or use our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. About CareLab Technology

Company Name: CareLab Technology
Established: 2013
Contact Person: Shahbaz Hussain
Mobile: 97080 72786
Email: carelabtechnology@gmail.com
Address: Bhalswa, Mangle Market Road, Near Radha Krishna Temple, J Block, Jahangirpuri, Delhi – 110033, India.

CareLab Technology specializes in the manufacturing, wholesaling, retailing, supplying, and servicing of scientific and customized research and testing laboratory equipment. Our products and services include Test Chambers, Laboratory Autoclaves, Laboratory Equipment, Water Distillation Units, and laboratory equipment servicing.

2. Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Contact us through our website.
  • Submit an enquiry or request a quotation.
  • Request information about our products or services.
  • Contact us by phone, email, or other communication channels.
  • Make an enquiry regarding laboratory equipment or servicing.

The information we may collect can include:

  • Name
  • Company or organization name
  • Mobile or telephone number
  • Email address
  • Business address
  • Billing or delivery information, where applicable
  • Product or service requirements
  • Any other information you choose to provide in your enquiry or communication.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website usage information.

This information may be used to understand website traffic, improve website performance, maintain security, and enhance the user experience.

4. How We Use Your Information

CareLab Technology may use the information collected for purposes including:

  • Responding to enquiries and requests.
  • Providing product and service information.
  • Preparing quotations and proposals.
  • Processing orders or service requests.
  • Communicating regarding products, services, and enquiries.
  • Providing customer support.
  • Improving our products, services, and website.
  • Maintaining website security and preventing misuse.
  • Complying with applicable legal and regulatory requirements.

We will use your information only for legitimate business purposes and as permitted by applicable law.

5. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.

Cookies are small data files stored on your device when you visit a website. They may help us:

  • Remember certain preferences.
  • Improve website functionality.
  • Understand website traffic and usage.
  • Improve the overall browsing experience.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

6. Third-Party Services

Our website may use third-party services such as analytics tools, hosting providers, communication services, maps, social media features, or other website technologies.

These third-party providers may collect or process information according to their own privacy policies. CareLab Technology does not control the privacy practices of third-party websites or services.

We recommend reviewing the privacy policies of any third-party service you access through our website.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

8. Sharing of Information

CareLab Technology does not sell or rent your personal information to third parties.

We may share information when reasonably necessary:

  • To provide requested products or services.
  • With trusted service providers assisting with our business operations.
  • To process transactions or fulfill service requirements.
  • To comply with applicable laws, regulations, legal processes, or government requests.
  • To protect the rights, safety, property, or security of CareLab Technology, our customers, or others.

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal and business requirements.

10. External Links

Our website may contain links to external websites, platforms, or services.

CareLab Technology is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage visitors to review the privacy policies of external websites before providing them with personal information.

11. Children's Privacy

Our website and services are intended primarily for businesses, organizations, laboratories, institutions, and general users seeking laboratory equipment and related services.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request information about the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where legally permitted.
  • Withdraw consent where processing is based on consent.
  • Raise concerns regarding the use of your personal information.

To exercise any applicable privacy rights, you may contact us using the details provided below.

13. Marketing Communications

If you provide your contact details to us, we may use them to communicate with you regarding your enquiries, requested services, products, quotations, or business-related information.

Where required by applicable law, we will obtain appropriate consent before sending promotional communications. You may request that we stop sending promotional communications at any time.

14. Data Accuracy

We rely on the information provided by users and customers. You are responsible for ensuring that the information you provide to CareLab Technology is accurate, complete, and up to date.

If any information changes, you may contact us to request an update.

15. Changes to This Privacy Policy

CareLab Technology may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

Any updated Privacy Policy will be published on this page with a revised effective date. We encourage you to review this page periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

CareLab Technology
Contact Person: Shahbaz Hussain
Mobile: 97080 72786
Email: carelabtechnology@gmail.com
Address: Bhalswa, Mangle Market Road, Near Radha Krishna Temple, J Block, Jahangirpuri, Delhi – 110033, India.

We are committed to addressing privacy-related concerns and providing appropriate assistance regarding the information we handle.

17. Consent

By using our website and voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein, subject to applicable law.

Last Updated: 05 October 2026